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Customer Experience

Yahoo! News - Apr 21st, 2025
Score 7.6

At Starbucks, the chairs are coming back. Can it become a 'third place' again?

Starbucks revamps stores, revives 'third place' vibe with new seating
New York Post - Apr 14th, 2025
Score 7.6

Starbucks reveals stricter dress code for baristas — here’s the new uniform

Starbucks updates dress code to boost sales under CEO Niccol's new strategy.
Forbes - Mar 14th, 2025
Score 6.6

Fujifilm X100VI Camera: Strong Specs, Still Nearly Impossible To Buy

Fujifilm X100VI: High demand, low supply sparks customer frustration
Forbes - Mar 6th, 2025
Score 5.2

Boosting B2B Commerce Success: How AI-First Search Drives Customer Adoption

AI-first search reshapes B2B commerce, boosting efficiency and customer satisfaction.
Forbes - Feb 10th, 2025
Score 6.2

Harnessing The Voice Of Your Customers To Transform Retention

VoC Programs: Boosting Customer Retention through Engagement and Feedback
Forbes - Jan 15th, 2025
Score 6.4

The Cost Of Poor CX: Why Businesses Must Rethink Customer Journeys To Survive 2025

Rising prices to cut brand loyalty by 25% by 2025, warns Forrester.
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