Fitbit App Gets A Revamp, But Some Fans Aren’t Happy

Forbes - Mar 28th, 2025

Fitbit has rolled out a redesign of its Health Metrics section within the Fitbit app, aiming to enhance the user interface by improving the readability and prominence of statistical data. The update, which has already reached iPhone users and is currently rolling out to Android devices, focuses on making key health statistics more visible and accessible. However, despite these efforts to improve the app’s “glanceability,” early feedback from users has been largely negative, with many expressing dissatisfaction over changes they feel were unnecessary and unwelcome.

This redesign is part of a broader, gradual overhaul of the Fitbit platform, which recently included updates to the app's water-tracking feature. The mixed reception highlights the challenges faced by tech companies in balancing innovation with user expectations. As Fitbit continues to update other sections, like the food-logging area expected to change by April, the company's ability to address user concerns will be critical in maintaining user satisfaction and engagement with the platform.

Fitbit Health Metrics App Redesign User Feedback Tech Updates

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RATING

6.6

Fair Story

Consider it well-founded

The article provides a timely and clear account of the recent redesign of the Fitbit app's Health Metrics section, highlighting changes in readability and user reactions. While it accurately reports on the update's rollout and user dissatisfaction, it lacks a comprehensive view of user feedback and misattributes the source of the redesign discovery. The story presents a somewhat unbalanced perspective by focusing primarily on negative reactions without exploring potential benefits or positive feedback. The inclusion of unrelated promotional content disrupts the article's flow, affecting readability and engagement. Overall, the article is informative for Fitbit users and wearable tech enthusiasts but could benefit from broader sourcing and a more balanced presentation of user experiences.

Accuracy

The news story accurately reports on the redesign of the Fitbit app's Health Metrics section, noting changes in readability and layout. It correctly identifies that the update has been rolled out to iPhone users and is in process for Android users. However, there is a discrepancy in the source attribution; the story credits 9to5Mac for spotting the redesign, but it should be 9to5Google. Additionally, while the story mentions user dissatisfaction, it does not quantify or provide a comprehensive view of user feedback, which would enhance precision. The claim about the future update to the food-logging section lacks a confirmed timeline, requiring further verification.

Balance

The article presents the redesign of the Fitbit app and includes user reactions, which adds a layer of balance by showcasing differing opinions. However, the story primarily highlights negative feedback from users without offering perspectives from those who might appreciate the changes. This creates a slight imbalance, as it doesn't fully explore the range of user experiences or potential benefits of the redesign.

Clarity

The language used in the article is clear and straightforward, making it easy for readers to understand the changes to the Fitbit app. The structure is logical, with a progression from the description of the redesign to user reactions and potential future updates. However, the inclusion of unrelated promotional content in the middle of the article disrupts the flow and could confuse readers.

Source quality

The article references 9to5Mac, which is a credible source, but incorrectly attributes the discovery of the redesign to them instead of 9to5Google. This error affects the perceived reliability of the reporting. Additionally, the article relies on anecdotal evidence from Reddit users, which may not represent a comprehensive view of the user base. A broader range of sources, including official statements from Fitbit or expert opinions, would strengthen the source quality.

Transparency

The article provides a transparent account of the changes to the Fitbit app, clearly stating the updates and user reactions. However, it lacks detailed information on the methodology of gathering user feedback, such as the number of users surveyed or the platforms used. Greater transparency in these areas would provide readers with a clearer understanding of the basis for the claims made.